Cancellation policy

Right of withdrawal for consumers within the meaning of § 13 BGB

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.

Right of withdrawal

You have the right to cancel this contract within 1 month without giving any reason.

The revocation period is

a) In the case of contracts for the supply of digital content that is not supplied on a physical data carrier, 1 month from the date of conclusion of the contract

b) in the case of sales contracts, 1 month from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

c) in the case of contracts for several goods which you have ordered as part of a single order and which are delivered separately, 1 month from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last item.

To exercise your right of withdrawal, you must inform us (VECURO, Inh. Rodja Hartmann, Wilhelmshöherstraße 103A, 60389 Frankfurt, Germany, e-mail: by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract.

You can use the enclosed sample revocation form for this purpose, but it is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

Upon revocation of a contract for digital data, all data received from the seller and related data must be deleted immediately from all data carriers (hard drives, clouds, e-mail accounts, etc.). The right of use expires completely upon revocation.

Cancellation reasons

The right of withdrawal shall expire in the case of a contract for the supply of digital content not on a tangible medium if the trader has commenced performance of the contract after the consumer

1. has expressly agreed that the entrepreneur begins with the execution of the contract before the expiry of the withdrawal period and

2. has confirmed his knowledge that by his consent he loses his right of withdrawal with the beginning of the execution of the contract.

End of the cancellation policy

Sample cancellation form

You can use the following form for your revocation or download it as a PDF file.


Inh. Rodja Hartmann
Wilhelmshöherstraße 103A
60389 Frankfurt


I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)


Ordered on (*)/ received on (*)


Name of the consumer(s)


Address of the consumer(s)


Signature of the consumer(s) (only in case of notification on paper)


Date (*)


Delete as applicable.